Steps for Cleaning the Printer Head:-
Step 1 – Open the top cover of the printer to reach ink cartridges area. Remove the ink cartridges from the printer head and then remove the printer head by lifting latch upwards. (Make sure you do not apply force)
Step 2 – Flushing the printer head with water.
Hold the printer head under running tap water. Make sure water cleans all the part of the unit. Do this until the water runs clear.
Step 3 – Dry the printer head.
Soak it dry by shaking it and set it on dry paper towels so that no water droplets remains on it. (You may also use a hair dryer on a low setting to dry the unit)
Reinstall the printer head by placing the latch downwards. Then install ink cartridges properly. Close the top cover so that ink cartridges sets in position for printing.
The printer would automatically start printing “Printer Head Alignment.” If it doesn’t, then manually perform “Printer Head Alignment” from the printer’s utility Tool. Printer is ready to use after Alignment.
Step 4 – Try to print a Test page to check the status of the printer.
If problem still persist, contact Technical Assistance.
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